When you purchase from our suggested or related products, your order will be automatically shipped after you’ve filled in the order form and your payment is confirmed.
In less than 4 hours, you should receive an email with your shipping tracking ID and a personalized link that allows you to check your shipment anytime.
After receiving this email, you can rest assured as your order is on its way to you and will be delivered to the address you have provided as soon as possible, as our trusted shipping partner guarantees.
We hope you only receive premium quality products, we test and score the products, as the recommendations is our goal and business identity.
If, at any time, you have any questions, let us know by writing us an email to this address contact@bambooexplore.com.
Delivery Delays
We treat every order with the utmost care and want everything shipped out as quickly as possible.
Sometimes, things are beyond our control, no matter how much we work and do.
Considering everything happening worldwide, there might be delays due to customs.
While that’s not our fault, we’d still like to show our appreciation for your patience by starting the warranty period from the moment of delivery in case the international shipping time is exceeded.
Frequently Asked Questions (FAQ) on Order Shipment
- Where can I receive my order?
The Shop you ordered from will deliver your ordered products wherever you want. You can ask for them at home or at work, anywhere you have a physical address. - Can the billing address be different than the shipping address?
Yes. Simply choose a different billing address from your order form and provide us with both addresses. - How long will my order take to arrive?
According to most of our customers, domestic packages arrive within 1-5 working days after being ordered. - Can I track my order and check the status of my order?
Yes, you can. you will receive an email with your shipping tracking ID and a link. Click on that link to check on the status of your order anytime you want. - I need more information about the product or the shipping process. Whom should I contact?
We stand right by our customers every step of the way. So, if you have questions regarding the product, the order or the shipping process, we’re here to help. Just send us an email, any day of the week using our contact form.
